Help Centre

Find answers to common questions about Nexivo

For Attendees

How do I buy a ticket? +

Browse events, select your ticket type, and pay securely with Paystack. You receive a QR code ticket instantly.

How do I access my tickets? +

Log in and go to Dashboard then My Tickets. Your QR code will be there.

Can I get a refund? +

Refund policies are set by each event organizer. Check the event page before purchasing.

Can I transfer my ticket? +

Yes. Go to My Tickets and click Transfer on the ticket you want to send.

For Organisers

How do I create an event? +

Register as a host, go to Dashboard, click Create Event, fill in details and ticket types, then publish.

When do I get paid? +

95% of ticket sales go directly to your bank account via Paystack on the next business day.

Is there a fee? +

Nexivo takes 5% per ticket sold. You keep 95% of all revenue.

Still need help?

Our support team is ready to assist you

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